Clear scope. Shared responsibility. Better delivery.

1. Agreement hierarchy

Project services may be documented in a proposal, estimate, statement of work, order form, email confirmation, data-processing addendum, or master service agreement. Together with these Terms, those documents form the agreement for that engagement.

If project-specific signed terms conflict with this page, the signed terms control for that project. A purchase order or client portal term does not change the agreement unless Falfox expressly accepts that change in writing.

A project agreement may be formed through a physical signature, electronic signature, click acceptance, or a clear email or electronic approval by an authorised representative. Visiting the website alone accepts only the website-use provisions and does not order paid services.

2. Acceptable website use

You may browse the website and share normal links to public pages for lawful purposes. You must not:

• attempt to bypass security, probe vulnerabilities, introduce malicious code, or disrupt the website;
• impersonate another person, submit false information, or use our contact channels for spam or unlawful activity;
• copy, scrape, republish, translate, sell, or create a substantially similar commercial work from Falfox website copy, original visual assets, page designs, code, or brand elements without written permission, except to the extent applicable law expressly permits;
• remove copyright, trade mark, attribution, or rights-management notices; or
• use automated access in a way that materially burdens the service or conflicts with our published crawler instructions.

Search engines and answer systems may crawl public pages in accordance with our robots directives. Permission to crawl for indexing does not transfer ownership or grant a right to reproduce protected content beyond what applicable law permits.

3. Services, scope, and dependencies

Falfox provides digital strategy, consulting, design, software development, automation, marketing, content, production, and related services. Each engagement includes only the deliverables and activities expressly stated in the agreed scope.

Timelines are reasonable planning estimates unless the agreement identifies a binding deadline. Delivery may depend on client access, approvals, content, third-party systems, platform review, vendor response, or other external factors. Falfox will communicate material risks and propose a revised plan when a dependency changes.

Work outside scope, additional revision rounds, new integrations, changed assumptions, expedited delivery, travel, production expenses, media spend, creator fees, licences, hosting, or third-party subscriptions may require a written change and additional fees.

4. Client responsibilities

You agree to provide accurate requirements, authorised instructions, timely decisions, suitable access, and feedback from an empowered point of contact. You are responsible for reviewing deliverables and identifying factual, legal, regulatory, accessibility, pricing, product-claim, or brand issues that require your subject-matter authority.

You must have the rights and permissions needed for any data, copy, trade marks, photographs, footage, music, fonts, credentials, customer records, or other material supplied to Falfox. You must not ask Falfox to create, publish, or automate unlawful, deceptive, infringing, discriminatory, unsafe, or unauthorised activity.

If client delay affects sequencing, Falfox may adjust the schedule, reallocate the team, pause work, or issue a change request. We will make reasonable efforts to minimise disruption.

5. Fees, taxes, and payment

Fees, currency, deposit, milestones, recurring charges, reimbursable expenses, and payment dates are stated in the commercial document. Unless that document says otherwise, invoices are due by the stated date and applicable taxes are added as required.

A deposit or advance secures project capacity. If an engagement ends, Falfox may retain only the amount attributable to completed or authorised work, reasonably reserved capacity where the project agreement expressly permits it, and non-cancellable third-party commitments, subject to applicable law. Any remaining balance will be handled as stated in the project agreement. Client-caused bank, payment gateway, currency conversion, withholding, or transfer charges are the client's responsibility unless agreed otherwise.

If an undisputed amount is overdue, Falfox may pause work, access, support, transfer, deployment, or release of final deliverables after reasonable notice. Pausing may affect the original delivery schedule.

6. Changes, review, and acceptance

A change request should describe the requested change and any effect on scope, timing, fees, dependencies, or acceptance criteria. Falfox is not required to begin additional work until both sides accept the revised terms in writing.

You should review each milestone within the period stated in the project agreement. A deliverable may be treated as accepted when it meets the agreed criteria and is approved in writing, or when the client knowingly puts it into production. Failure to reply is deemed acceptance only if the project-specific agreement clearly states a review period and that consequence; silence alone is otherwise not acceptance.

Minor defects do not justify rejection of an otherwise conforming deliverable. Falfox will address reproducible defects covered by an agreed warranty or support period; enhancements and changed requirements are separate work.

7. Intellectual property and portfolio use

Falfox website

The Falfox name, logo, original website copy, layouts, visual assets, illustrations, and source code are owned by Falfox to the extent rights arise and vest in Falfox, or are used under an appropriate licence. All rights not expressly granted are reserved. Written permission is required for commercial reproduction, adaptation, resale, template extraction, or presentation as another party's work, except where law permits the use.

Client projects

Ownership of custom final deliverables is defined in the project agreement. Any copyright assignment must be in a written instrument signed by the assignor or its duly authorised agent and must identify the relevant work or deliverables, the rights assigned, the duration and territorial extent of the assignment, and the royalty or other consideration. Unless that instrument says otherwise, transfer of the specified rights occurs only after Falfox receives all amounts due for the relevant work.

Labels such as "work for hire", "full ownership", or "all rights" do not replace those assignment details. Rights not expressly assigned remain with their existing owner, and moral rights and other non-assignable rights remain unaffected to the extent required by law.

Falfox retains ownership of pre-existing methods, know-how, concepts, reusable components, libraries, templates, tools, processes, and improvements that are not created exclusively for the client. Where such material is embedded in a deliverable, the client receives the licence reasonably needed to use that deliverable for its agreed purpose.

Falfox will not publish confidential client information. We may identify completed work in a portfolio or credentials presentation only where the agreement permits it or the client has approved it. A client may request reasonable confidentiality before launch.

8. Third-party materials and platforms

Projects may depend on open-source software, stock assets, fonts, plugins, APIs, cloud providers, payment services, social platforms, app stores, creator agreements, or other third-party products. Those items remain subject to their own licences, fees, service levels, review rules, availability, and privacy terms.

Falfox will identify material third-party dependencies it selects where reasonably practicable. Unless expressly included in scope, the client is responsible for opening and maintaining its own vendor accounts, paying ongoing charges, accepting vendor terms, and keeping credentials secure.

Falfox is not responsible for a third party changing an API, policy, algorithm, price, feature, approval decision, or service availability, but we can assess and implement remediation under an agreed scope.

9. Confidentiality, credentials, and personal data

Each party must protect non-public business, technical, commercial, and customer information received from the other using at least reasonable care and may use it only for the engagement. Confidentiality obligations do not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. A legally compelled disclosure is permitted after advance notice where lawful and practicable.

Credentials should be shared through an agreed secure method and limited to the permissions required. The client should revoke unnecessary access after the engagement. Both parties must notify the other promptly about a suspected incident affecting shared project information.

Falfox's handling of website and business-enquiry personal data is described in the Privacy Policy. If project work requires Falfox to process personal data on the client's behalf, the parties may agree additional instructions, safeguards, retention, and incident terms.

10. AI-assisted and automated tools

Falfox may use assisted design, coding, research, transcription, analysis, or content tools to improve delivery where appropriate. Human team members remain responsible for review within the agreed scope. We do not treat machine output as automatically accurate, original, secure, or suitable for publication.

We will not intentionally submit confidential client material to a public model for unrestricted training. Where a project needs a specific AI service, sensitive data flow, automated decision, or model-specific right, the parties should document the intended tool, data, review, licence, and risk controls in the project scope.

Clients remain responsible for final approval of regulated, professional, factual, or high-impact content and decisions that require their legal or subject-matter authority.

11. Warranties, outcomes, and liability

Falfox will perform agreed services with reasonable skill and care. Except for express commitments in a signed agreement and warranties that cannot lawfully be excluded, the website and services are provided without implied guarantees of uninterrupted availability, universal compatibility, a particular search ranking, platform distribution, revenue, conversion rate, funding result, or other commercial outcome.

Recommendations and forecasts are based on information and conditions available at the time. Business results depend on many factors outside Falfox's control, including the client's offer, operations, pricing, fulfilment, competition, market conditions, platform decisions, and implementation choices.

To the extent permitted by applicable law, neither party is liable to the other for indirect, special, incidental, punitive, or consequential loss, or for lost profit, revenue, opportunity, goodwill, or data, except where the signed agreement or law provides otherwise. Any project-specific liability cap and exclusions are governed by the signed agreement.

Nothing in these Terms excludes or restricts liability, remedies, consumer protections, or statutory rights that cannot legally be excluded, including liability arising from fraud or wilful misconduct where applicable.

12. Suspension and ending an engagement

Either party may end an engagement as allowed by the project agreement. Unless immediate action is justified by law, security risk, misuse, or serious breach, the party alleging a remediable breach should provide written notice and a reasonable opportunity to correct it.

On termination, the client must pay for completed work, committed third-party costs, and authorised work in progress up to the effective date. Falfox will provide paid-for deliverables and reasonable handover materials described in the agreement. Rights, confidentiality, payment, liability, dispute, and other provisions intended to survive will continue.

13. Changes, governing law, and contact

We may update these public Terms when our services, website, or legal requirements change. The effective date at the top identifies the current version. Changes do not rewrite an existing signed project agreement unless both parties agree.

Unless the signed agreement specifies otherwise, these Terms are governed by the laws of India. Where legally permissible and where the dispute has the required connection with Chennai, the competent courts in Chennai, Tamil Nadu will have jurisdiction, subject to mandatory law and any valid dispute-resolution procedure agreed for the project.

Questions about these Terms can be sent to:

Falfox, a sole proprietorship Udyam Registration Number: UDYAM-TN-02-0273008 Remote business operating from Chennai, Tamil Nadu, India Email: falfox.business@gmail.com Phone: +91 93429 29599